The Foundation of Our Culture

Our Mission:

To enhance lives and provide comfort.

To create a community where people feel included and empowered, where learning takes place, and the unique gifts and talents of each person are nurtured and maximized for the benefit of each Staff Member, our Guests and the Company.

To create a home away from home, a place of trusting relationships, where our Guests experience compassionate and friendly people who care about others, the quality of their work and the pursuit of excellence.

Our Foundational Values:

Integrity

Our actions match our words. We adhere to a code of conduct that values honesty in relationships and truthfulness in our business decisions.

Localness

Staff Members are empowered to satisfy Guests. We organize around semi-autonomous business units.

Participation

We involve Staff Members, Guests and Suppliers in our decision-making processes.

Servanthood

As leaders we serve our Staff Members. As Staff Members we serve our Guests.

Stewardship

We utilize our resources efficiently and are careful not to waste. We are vigilant in growing a financially sound organization. We share our resources with our community.

Lifelong Learning

We value continuous improvement. We encourage Staff Member education and training to enhance job competencies and personal development.