Create a Memorable Guest Experience

It takes a great team to create a memorable Guest experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 350 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.

We offer our team members a variety of benefits, including:

  • Health insurance for those who work the required hours per week*
  • Paid vacation after one year of continuous service
  • Leave of absence at the manager’s discretion
  • Paid funeral leave of one to three days at the manager’s discretion
  • Retirement plan incentive after one year of continuous service, age 21 and up
  • Staff discount cards for discounts at the Bird-in-Hand family of companies
  • Staff activities including Staff Appreciation Week and other company events
  • Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
  • Advancement opportunities through internal postings before job opportunities are advertised to the public
  • Potential $400 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.

* Highmark Blue Shield creates and publishes the Machine-Readable Files on behalf of Bird-in-Hand Corporation. To link to the Machine-Readable Files, please click here.

JOB OPENINGS-Apply Below

AMISH COUNTRY MOTEL

Housekeeper – PT
Responsible to clean, disinfect and stock Guest rooms to ensure Amish Country’s high standards of cleanliness. Other responsibilities are to clean outside areas and help with laundry.  Housekeeping experience preferred but not required. This position is part time, 2-3 days a week, and includes weekends and holidays. 8:30 am to 1 or 2 pm.

Front Desk Agent – PT
2-3 shifts per week including some weekends. Responsible for checking guests in and out of their rooms, answering any questions guests have, making recommendations for activities and restaurants, answering the phone and directing calls to the right department, taking reservations, maintaining the record of guests that have checked in and out, maintaining the cleanliness and neatness of the front desk area and keeping it organized. Computer experience is recommended.

BIRD-IN-HAND BAKERY & CAFE

AM Scratch Baker – FT or PT
At least 1 year of food service production is preferred. Most shifts start between 3 am and 7 am. We make nearly all of our products from scratch and we are looking for someone who enjoys the baking process from start to finish. We are known for our pies, breads, donuts and cakes. We even make our own ice cream! We would like our AM scratch baker to eventually be trained in all areas of production so if you like to learn this is the job for you. A positive attitude is a must.

Cafe Attendant – FT or PT
A wide range of responsibilities including taking Guest orders, preparing food and beverages and keeping the self-serve and seating areas clean and organized. Attendants offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met. To succeed in this position, you must have food service experience, be able to multi-task, have excellent customer service, integrity, positive attitude, and love working with people. Must have availability to work anytime between 5:30 am and 6:30 pm and Saturdays. A local candidate is preferred because of the early hours.

BIRD-IN-HAND FAMILY INN

Front Desk Agent – PT/FT
Responsible for checking guests in and out of their rooms, answering any questions guests have, making recommendations for activities and restaurants, answering the phone and directing calls to the right department, taking reservations, maintaining the record of guests that have checked in and out, maintaining the cleanliness and neatness of the front desk area and keeping it organized. Guest service and/or computer experience is recommended.

Housekeeper – PT/FT
The job entails cleaning and stocking Guest rooms to ensure the Family Inn’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed.

Houseperson– PT/FT (evenings & weekends)
Job Duties include cleaning of common areas and bathrooms of hotel, collecting trash from multiple properties and taking to dumpster. room runs as needed, light maintenance duties, cleaning of busses, light pool duties as needed.  Hours are 4-10 pm weekdays and 4 pm-12 am weekends You must have current driver’s license, e self-motivated and be able to lift 40 lbs.

Pool Supervisor/Guest Experience Coordinator – FT
Responsible for our pool facilities and staff and other common areas around the property to include vending, the arcade, guest laundry and exercise room. Maintain a safe environment to ensure guest safety?  Must have, or willing to get Certified Pool Operator Certification.  The Guest Experience Coordinator will oversee numerous guest experiences at Bird-in-Hand and work with a variety of departments to ensure guests have a positive and memorable experience. They will be an ambassador of the Bird-in-Hand properties, will maintain a high level of guest service and create processes to improve service quality. This position is responsible for coordinating special events which enhance the overall guest experience.  All shifts including weekends and holidays.

Reservationist – PT/FT
Responsible for answering phones and taking reservations for Bird-in-Hand properties and Stage. Guest service and/or computer and keyboard experience are preferred. Part-time and Full-time hours available. Flexible Schedule mornings, evenings, 2 weekends a month and Holidays.

BIRD-IN-HAND VILLAGE INN & SUITES

Housekeeper – PT
Housekeeper wanted for daytime hours. This job entails cleaning and stocking guest rooms to ensure the Village Inn’s standards of cleanliness. You may be asked to clean common areas as well. This position is for 3-4 shifts per week and may include Saturday’s and Sunday’s.

Innkeeper – PT
Assists with operating the Village Inn  in a way that creates a positive culture while ensuring quality and superior Guest service.  Responsible for accurate and timely input of information into our systems.  Assist with breakfast service as needed.

TRAVELERS REST MOTEL

Front Desk Agent – PT/FT
Responsible for engaging with our Guests, making them feel welcome and at home, while checking them in and out, taking reservations, answering questions, and making recommendations for local activities. FT or PT available. This position is primarily evenings, 1:45 to 9:15 PM, and requires every other weekend and some holidays. We are looking for a warm and friendly person. Some computer skills very helpful.

Housekeeping – PT
5 days per week including every other weekend and some holidays.

 

 

AN EQUAL OPPORTUNITY EMPLOYER

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