Create a Memorable Guest Experience

It takes a great team to create a memorable Guest experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 350 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.

We offer our team members a variety of benefits, including:

  • Health insurance for those who work the required hours per week*
  • Paid vacation after one year of continuous service
  • Leave of absence at the manager’s discretion
  • Paid funeral leave of one to three days at the manager’s discretion
  • Retirement plan incentive after one year of continuous service, age 21 and up
  • Staff discount cards for discounts at the Bird-in-Hand family of companies
  • Staff activities including Staff Appreciation Week and other company events
  • Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
  • Advancement opportunities through internal postings before job opportunities are advertised to the public
  • Potential $400 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.

* Highmark Blue Shield creates and publishes the Machine-Readable Files on behalf of Bird-in-Hand Corporation. To link to the Machine-Readable Files, please click here.

JOB OPENINGS-Apply Below

BIRD-IN-HAND BAKERY & CAFE

AM Scratch Baker – FT or PT
At least 1 year of food service production is preferred. Most shifts start between 3 am and 7 am. We make nearly all of our products from scratch and we are looking for someone who enjoys the baking process from start to finish. We are known for our pies, breads, donuts and cakes. We even make our own ice cream! We would like our AM scratch baker to eventually be trained in all areas of production so if you like to learn this is the job for you. A positive attitude is a must.

Cafe Attendant – FT or PT
A wide range of responsibilities including taking Guest orders, preparing food and beverages and keeping the self-serve and seating areas clean and organized. Attendants offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met. To succeed in this position, you must have food service experience, be able to multi-task, have excellent customer service, integrity, positive attitude, and love working with people. Must have availability to work anytime between 5:30 am and 6:30 pm and Saturdays. A local candidate is preferred because of the early hours.

Cafe Supervisor
Provide overall supervision and management assistance to the cafe. This will include manager on duty shifts which includes oversite of both retail and café staff. Must have open availability Monday – Saturday. At least three years of experience in a food service leadership role. Must be Servsafe certified (will provide training). Basic computer skills. Cash handling. Must have a positive attitude.Manager on duty shifts. Opening and closing café and retail. Provide supervision to retail in absence of manager or lead. Cash handling accountability. Assist management with weekly tasks such as scheduling, ordering, interviewing and training. Assist with special projects like product costing and development. Assist with insight and strategies to increase revenue and customer satisfaction. Help control labor costs and minimize food waste. Hold staff accountable. Help create and maintain a positive culture. Work with the staff performing all tasks and lead by example.

Donut Production Assistant – FT
Responsible for mixing and prepping dough, frying and assisting with finishing donuts. At least 2 years of bakery or cooking experience preferred. Includes weekends and holidays.

Retail Attendant
Offer a welcoming atmosphere to our guests and ensure guest service standards are consistently met. Needs to be able to work an 8-hour shift between the hours of 5:30 am and 6:30 pm. Previous retail and food service preferred.

BIRD-IN-HAND CORPORATION

Office Administrator – PT
The office administrator will serve as an assistant to the Senior Management Team, assist with general Corporate administration and assist with accounting, marketing, human resources and real estate management. Responsibilities include answering phones, filing and general clerical work, worker’s compensation administration, casualty insurance administration and other duties as assigned. Job qualifications include superior organizational skills, detail orientation, proficiency with MC Office, Word and Excel, administrative experience, adaptability, dependability and ability to multi-task.

BIRD-IN-HAND FAMILY INN

Front Desk Agent – PT/FT
Responsible for checking guests in and out of their rooms, answering any questions guests have, making recommendations for activities and restaurants, answering the phone and directing calls to the right department, taking reservations, maintaining the record of guests that have checked in and out, maintaining the cleanliness and neatness of the front desk area and keeping it organized. Guest service and/or computer experience is recommended.

Housekeeper – PT/FT
The job entails cleaning and stocking Guest rooms to ensure the Family Inn’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed.

Lodging Auditor/Front Desk Agent – PT/FT
Balance room revenue daily. Post and balance charges and settlements in a timely and efficient manner prior to midnight. Maintain files and resent systems for the following day. At times checks-in and checks-out Guests using a computer system. Provide directions to Guests and help them with any need or issues that may occur during their stay.

Maintenance Worker – PT/FT
Dayshift. Includes weekends and 1 weekend per month on call. Experience in basic electric, plumbing and preventative maintenance required. Valid drivers required.

Pool Attendant – PT
Responsible for creating and maintaining an atmosphere of safety, cleanliness, and hospitality in our hotel pool areas and common areas. Able to sweep, mop, fold towels, and interact positively with guests and team members. Able to work until 10 pm weeknights and weekends. Some holidays. Nights and weekends a must.

Reservationist – PT/FT
Responsible for answering phones and taking reservations for Bird-in-Hand properties and Stage. Guest service and/or computer and keyboard experience are preferred. Part-time and Full-time hours available. Flexible Schedule mornings, evenings, 2 weekends a month and Holidays.

BIRD-IN-HAND FAMILY RESTAURANT & SMORGASBORD

Dishwasher
No Experience required . Must work 3 weekends per month. Hours 1-close or 4-close.

Host/Hostess – FT & PT
To greet our Guests with a smile, escort them to an appropriate seat, and assist them in any way that will enhance their dining experience. Handle all cashiering procedures at the end of their service. No Sundays. Part-time or Full-time, AM or PM.

Short Order Cook– PT
Preparing and plating orders following quality, portion and appearance standards. Morning, mid-day and evening shifts available Tuesday – Saturday. At least 1 year of short order experience preferred.

Prep Cook– PT/FT
Responsible for following recipes for the production and quality of all of the foods served at the Bird-in-Hand Family Restaurant & Smorgasbord.

Server– PT/FT
Must be knowledgeable of all foods served on both menu and smorgasbord. Takes the order from Guests, always looking to suggest items that will serve to enhance their dining experience. Provides excellent service and quality food to every Guest.

Buffet Attendant – PT/FT
Provide and maintain an attractive display of fresh quality foods to our Guests. Always greet Guests with a smile, willing to help with any needs they may have. Must be at least 18 years of age.

BIRD-IN-HAND VILLAGE INN & SUITES

Breakfast Attendant – PT
Responsible for setting up morning breakfast buffet for Guests and restocking as needed. You will order supplies and food.  This position involves engaging our Guests in conversation and creating memorable experiences for them.

Housekeeper – PT
Housekeeper wanted for daytime hours. This job entails cleaning and stocking guest rooms to ensure the Village Inn’s standards of cleanliness. You may be asked to clean common areas as well. This position is for 3-4 shifts per week and may include Saturday’s and Sunday’s.

Innkeeper Supervisor – FT
Responsible for operating the Village Inn in a way that creates a positive culture and provides guidance and training to Staff while ensuring quality work and superior service. This position is responsible for accurate and timely input of information into our systems, assisting with breakfast service as needed, and overseeing the daily operations of the front desk in collaboration with the Leadership Team of the Family Inn. Supervisory experience, preferably in the lodging industry.

TRAVELERS REST MOTEL

Breakfast Attendant – PT
Prepares, cleans up, and serves our Guests through continental breakfast. Must be friendly and enjoy interacting with people. This position is part-time, 5-10 hours per week, including weekends and some holidays. Experience preferred but not required.

Head Housekeeper – FT
Clean Guest rooms, wash and fold laundry. Provide guidance, training, support, and leadership to housekeeping and laundry staff to ensure cleanliness of rooms and property. Work together with Property Manager and staff to serve our Guests. Two years of hospitality experience. Always maintain a professional appearance and manner. Strong work ethic and willingness to serve and lead others. Self-motivated and willing to receive input and guidance.

Front Desk Agent – PT/FT
Responsible for engaging with our Guests, making them feel welcome and at home, while checking them in and out, taking reservations, answering questions, and making recommendations for local activities. FT or PT available. This position is primarily evenings, 1:45 to 9:15 PM, and requires every other weekend and some holidays. We are looking for a warm and friendly person. Some computer skills very helpful.

COUNTRY ACRES CAMPGROUND

Cleaner – PT
Cleaner is responsible to clean and disinfect bathhouses and cabins to ensure Country Acres Campground’s high standards of cleanliness.

 

AN EQUAL OPPORTUNITY EMPLOYER

Job Application