Create a Memorable Customer Experience

It takes a great team to create a memorable customer experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 400 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.

We offer our team members a variety of benefits, including:

  • Health insurance for those who work the required hours per week
  • Short-term disability to protect income during illness or injury
  • Paid vacation after one year of continuous service
  • Leave of absence at the manager’s discretion
  • Paid funeral leave of one to three days at the manager’s discretion
  • Retirement plan incentive after one year of continuous service, age 21 and up
  • Staff discount cards for discounts at the Bird-in-Hand family of companies
  • Staff activities including Staff Appreciation Week and other company events
  • Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
  • Advancement opportunities through internal postings before job opportunities are advertised to the public
  • Potential $200 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.




Bird-in-Hand Bakery & Cafe

AM Scratch Baker – FT, AM
The AM Scratch Bakery can start anytime between 3 & 6 am and is responsible for pie, bread and donut production. We mix everything from scratch and bake in-house. At least two years’ experience with baking in a professional environment. 35-40 hrs a week.

Artisan Bread Baker – FT, AM
The Artisan Bread Baker is responsible for scaling, molding and baking our full line of scratch artisan breads and rolls, as well as our soft bread and roll varieties. 21 or older, at least one year previous break making experience preferred. AM shift, starting at 5:00, Monday through Saturday, 5 days a week.

Bakery Truck Driver – PT, AM
The Bakery Truck Driver is responsible for transporting baked goods to various wholesale customers, with other tasks assigned between deliveries. 25 or older. Must have current PA driver’s license. Every Monday 4:30 AM. 7-15+ hours per week.

Cafe Breakfast Attendant/Opener – FT, AM
In search of a dependable, enthusiastic morning person. Must be able to work Monday-Friday, 5:30 am – 2 pm with the occasional Saturday. One year of line cook work preferred.

Retail Store Attendant/Market Attendant – PT, AM and PM
Currently looking for part-time opener and closer retail attendants with the ability to fill in as needed for Bird-in-Hand Market. Part-time closers will complete closing checklists in an efficient and accurate manner and count and organize money at the end of the day. They will offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met.

Retail Supervisor– FT, AM/PM
The Retail Supervisor will be responsible for assisting the Retail Manager in all aspects of Bakery retail operations. Approximately 35 – 40 hours per week. Some weekends included. At least one year in a lead or supervisory role required. Must be at least 18 years of age.

Bird-in-Hand Family Inn

Central Reservations Manager – FT
The Central Reservations Manager is responsible for overseeing and supervising the work of the Reservations Department to ensure quality of work, superior service level, and accuracy of information input into the systems. Working together with Family Inn Managers as part of the Leadership Team for the Family Inn. Helping Create Memorable Moments for guests and staff. Maintaining a professional appearance and manner at all times.

2 years of customer service experience as well as 2 years of call center or reservation system experience required. 40-45 hours/wk, including some weekend. Click here for a complete description of job and responsibilities.

Housekeeper – PT
The job entails cleaning and stocking Guest rooms to ensure the Family Inn’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed.

Bird-in-Hand Family Restaurant & Smorgasbord

Buffet Attendant – FT & PT, AM or PM
The buffet attendant will provide and maintain an attractive display of fresh quality foods to our Guests. Always greet our Guests with a smile, willing to help out with any needs they may have.
This position is Full-time or Part-time. Flexible start times to 9:00 pm. Must be at least 18 years of age.

Bus Person – PT, AM or PM
To clear and reset tables in our dining room. Maintain cleanliness in all areas of the dining room.

Dishwasher – FT & PT
No Experience required – flexible schedule -. Must work 2-3 weekends per month. Closed Sunday.

Host/Hostess – FT & PT
To greet our Guests with a smile, escort them to an appropriate seat, and assist them in any way that will enhance their dining experience. Handle all cashiering procedures at the end of their service. No Sundays. 18 years of age and older Part-time or Full-time, AM or PM.

Line Cook – FT & PT
Responsible for the production, food quality, appropriate portion, and appearance of all food being served from the Short Order area. Full time or Part time.

Food Service Maintenance – FT
Responsible for the property maintenance activities for the Food Service Division of The Bird-In-Hand Corporation. Assist Corporate Maintenance Lead with maintenance at investment properties. Maintain the standards established by Ownership for our buildings, equipment, and grounds and for the organization and cleanliness of work and storage spaces. Work together as a team with Lodging Maintenance to help serve our organization with emergency and 24 hour on-call maintenance.

Prep Cook – FT & PT
Responsible for following the recipes for the production and quality of all of the foods served here at the Family Restaurant. Full-time and Part-Time.

Server – FT & PT AM or PM
Server must be knowledgeable of all foods served on both menu and smorgasbord. Takes the order from the Guest, always looking to suggest items that will serve to enhance their dining experience. Provides excellent service and quality food to every Guest. Part-time and Full-time AM or PM


Job Application