Create a Memorable Customer Experience
It takes a great team to create a memorable Guest experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 350 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.
We offer our team members a variety of benefits, including:
- Health insurance for those who work the required hours per week
- Short-term disability to protect income during illness or injury
- Paid vacation after one year of continuous service
- Leave of absence at the manager’s discretion
- Paid funeral leave of one to three days at the manager’s discretion
- Retirement plan incentive after one year of continuous service, age 21 and up
- Staff discount cards for discounts at the Bird-in-Hand family of companies
- Staff activities including Staff Appreciation Week and other company events
- Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
- Advancement opportunities through internal postings before job opportunities are advertised to the public
- Potential $400 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.
JOB OPENINGS-Apply Below
AMISH COUNTRY MOTEL
Housekeeper – PT
Several Saturdays and Sundays per month – 8:30 am – 1:00 pm.
The Housekeeper is responsible for cleaning and stocking Guest rooms to ensure the Amish Country Motel’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed.
BIRD-IN-HAND BAKERY & CAFE
AM Scratch Baker – FT or PT
We make nearly all of our products from scratch and we are looking for someone who enjoys the baking process from start to finish. We are known for our pies, breads, donuts and cakes. We even make our own ice cream! We would like our AM scratch baker to eventually be trained in all areas of production so if you like to learn this is the job for you. A positive attitude is a must.
At least 1 year of food service production is preferred.
Most shifts will start between 3am and 7am. Full-time or Part-Time.
Assistant Bakery Production Manager – FT
The Assistant Bakery Production Manager will assist with daily production operations and provide leadership to staff. Working closely with production team on a daily basis. Assisting with scheduling, purchasing, training and development of new products. Full time – Mostly early mornings. Weekends and Holidays.
At least 5 years of baking experience and at least 2 years of experience with supervising or leading staff.
Bakery Attendant – FT or PT
Currently looking for part-time opener and closer retail attendants with the ability to fill in as needed for Bird-in-Hand Market. Part-time closers will complete closing checklists in an efficient and accurate manner and count and organize money at the end of the day. They will offer a welcoming atmosphere to our Guests and insure the Guest service standards put forth by the Smucker family are consistently met.
Cafe Attendant – FT
Café attendants have a wide range of responsibilities including taking Guest orders, preparing food and beverages and keeping the self-serve and seating areas clean and organized. Attendants offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met. To succeed in this position, you must have food service experience, be able to multi-task, have excellent customer service, integrity, positive attitude, and love working with people!. Must have availability to work anytime between 5:30 am and 6:30 pm and Saturdays. A local candidate is preferred because of the early hours. The position could be part-time.
Cake Decorator – PT
The cake decorator is a part time position for a person with at least 1 year of experience that involves baking and decorating custom cake orders, assisting with cake and icing production, taking Guest orders and creating seasonal displays for the retail store.
Donut Finisher – PT
The Donut Finisher is responsible for filling and icing a variety of donuts and preparing them for distribution. Every Thursday plus one other day Monday – Friday 2pm – 7pm. Experience or a food service background helpful.
Donut Production Manager – FT
The Donut Production Assistant is responsible for mixing and prepping dough, frying and assisting with finishing donuts. At least 2 years of bakery or cooking experience preferred. Full time, including weekends and holidays
Market Attendant – PT
The Market Attendant will be responsible for stocking and waiting on Guests at our various market stands. They will offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met. Tuesdays and Fridays are required and additional days are optional.
Market Supervisor – PT or FT
We are looking for someone to supervise our two baked goods stands at Root’s Market and New Eastern Market. In addition to weekly ordering, scheduling and cash handling you will be expected to work with and supervise the staff at each market every Tuesday and Friday. This position can be part time or full time with additional days at our retail store. Driving requirements include transporting product and staff with company vehicles. Company benefits including health insurance and 401K incentive are available with full time option.
BIRD-IN-HAND FAMILY INN
Assistant Executive Housekeeper – FT
Assist Executive Housekeeper with daily operations of the housekeeping department. Fill in for Executive Housekeeper for days off, vacation, etc. Cleaning rooms, stocking shelves, preparing paperwork for the team and assisting staff as needed. Work closely with Front Desk and Maintenance departments. May also include helping with housekeeping at Bird-in-Hand Village Inn also. Prior hotel housekeeping experience is preferred but not required.
Front Desk Agent – PT
Responsible for checking guests in and out of their rooms, answering any questions guests have, making
recommendations for activities and restaurants, answering the phone and directing calls to the right department, taking reservations, maintaining
the record of guests that have checked in and out, maintaining the cleanliness and neatness of the front desk area and keeping it organized.
20 – 25 hrs/wk. Flexible Schedule mornings, evenings, 2 weekends a month and Holidays
Housekeeper – PT
The job entails cleaning and stocking Guest rooms to ensure the Family Inn’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed. (8:30 am – 1:30 pm)
Houseperson – PT
(evenings & weekends)
To clean, disinfect and stock guest rooms to ensure Bird-in-Hand’s high standards of cleanliness. To clean and disinfect corridors, foyers, stairwells, and other areas. To serving guests as needed with room runs, luggage handling, and other requests. Assist Housekeeping Supervisor as needed. (4:00 pm – 10:00 pm)
Night Maintenance – PT
2-3 days per week from 4-12 pm. Includes weekends and 1 weekend per month on call. Experience in basic electric, plumbing and preventative maintenance required. Valid drivers required.
Pool Attendant – PT
The Pool Attendant is responsible for creating and maintaining an atmosphere of safety, cleanliness, and hospitality in our hotel pool areas and common areas. Able to sweep, mop, fold towels, and interact positively with guests and team members. Able to work until 10 pm weeknights and weekends. Some holidays. Nights and weekends a must.
Reservationist – PT
The Reservationist is responsible for answering phones and taking reservations for Bird-in-Hand properties and Stage. Guest service and/or computer and keyboard experience are preferred. Part-time. 20 – 25 hrs/wk. Flexible Schedule mornings, evenings, 2 weekends a month and Holidays
BIRD-IN-HAND FAMILY RESTAURANT & SMORGASBORD
Buffet Attendant – FT & PT
Our buffet attendants maintain an attractive display of fresh quality foods while greeting and interacting with our guests in a professional manner. We are looking for someone with good communicating skills to help coordinate food production and guest needs for our kitchen staff. Must have a positive attitude and be at least 18 years of age. We are hiring for full time and part-time
Bus Person – PT, AM or PM
To clear and reset tables in our dining room. Maintain cleanliness in all areas of the dining room.
Dishwasher – FT & PT
No Experience required – flexible schedule -. Must work 2-3 weekends per month. Closed Sunday.
Host/Hostess – FT & PT
To greet our Guests with a smile, escort them to an appropriate seat, and assist them in any way that will enhance their dining experience. Handle all cashiering procedures at the end of their service. No Sundays. 18 years of age and older Part-time or Full-time, AM or PM.
Lead Buffet Attendant – FT & PT
Our lead buffet attendant is expected maintain an attractive display of fresh quality foods while greeting and interacting with our guests in a professional manner. We are looking for someone to lead by example and set the tone for the rest of our buffet attendants. This position requires effective communication with co-workers and managers to help coordinate food production and special needs for our guests. Must have a positive attitude and be at least 18 years of age. AM and PM shifts required.
Line Cook – FT & PT
Responsible for the production, food quality, appropriate portion, and appearance of all food being served from the Short Order area. Full time or Part time.
Prep Cook – FT & PT
Responsible for following the recipes for the production and quality of all of the foods served here at the Family Restaurant. Full-time and Part-Time.
Restaurant Shift Manager – FT, mix of days, nights and weekends
Our shift managers provide leadership to all areas of restaurant operations in a manner that is consistent with the standards and guidelines established. They are expected to promote a positive, high service culture with the staff that is consistent with the mission and foundational values of the company.
• Regular manager on duty shifts including days, night, weekends, and Sunday breakfast
• Works with back of the house and front of the house to ensure that we are serving consistent quality food and guest service
• Handles Cash deposits and daily reporting
• Able to fill in various positions as needed
• Seeks to maintain positive, proactive communication and feedback with staff members
• Active participate in core leadership meetings
• Maintain proper staffing levels while controlling labor cost. Guide and assist supervisors with scheduling and daily adjustments
• Works with supervisors to conduct timely performance reviews
• Assist with special projects and events
At least 2 years of related leadership experience.
Server – FT & PT AM or PM
Server must be knowledgeable of all foods served on both menu and smorgasbord. Takes the order from the Guest, always looking to suggest items that will serve to enhance their dining experience. Provides excellent service and quality food to every Guest. Part-time and Full-time AM or PM
BIRD-IN-HAND VILLAGE INN & SUITES
Front Desk Innkeeper – FT and PT, flexible schedule, includes evenings, weekends and holidays
The front desk innkeeper is responsible for greeting guests, checking guests in and out of their rooms, answering any questions about Bird-in-Hand, the Village Inn property or the area, making recommendations for activities and restaurants, answering the phone, taking reservations, maintaining the cleanliness of the front desk area and the property and assisting with laundry.
TRAVELERS REST MOTEL
Breakfast Attendant – PT
The breakfast attendant prepares, cleans up, and serves our Guests through continental breakfast. Must be friendly and enjoy interacting with people. This position is part-time, a.m. hours, 5-10 hours per week, including weekends and some holidays. Experience preferred but not required.
Housekeeper – PT
The Housekeeper is responsible to clean, disinfect and stock guest rooms to ensure Travelers Rest’s high standards of cleanliness. To clean and disinfect corridors, foyers, rooms, and other areas. serving guests as needed with room runs, luggage handling, and other requests. Assists Housekeeping Supervisor as needed. Housekeeping experience preferred but not required.
Part-time. Approximately 25 – 30 hours a week. Includes weekends and holidays.
AN EQUAL OPPORTUNITY EMPLOYER