Create a Memorable Guest Experience

It takes a great team to create a memorable Guest experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 350 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.

We offer our team members a variety of benefits, including:

  • Health insurance for those who work the required hours per week*
  • Short-term disability to protect income during illness or injury
  • Paid vacation after one year of continuous service
  • Leave of absence at the manager’s discretion
  • Paid funeral leave of one to three days at the manager’s discretion
  • Retirement plan incentive after one year of continuous service, age 21 and up
  • Staff discount cards for discounts at the Bird-in-Hand family of companies
  • Staff activities including Staff Appreciation Week and other company events
  • Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
  • Advancement opportunities through internal postings before job opportunities are advertised to the public
  • Potential $400 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.

* UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Bird-in-Hand Corporation. To link to the Machine-Readable Files, please click here.



AM Scratch Baker – FT or PT
At least 1 year of food service production is preferred. Most shifts start between 3 am and 7 am. We make nearly all of our products from scratch and we are looking for someone who enjoys the baking process from start to finish. We are known for our pies, breads, donuts and cakes. We even make our own ice cream! We would like our AM scratch baker to eventually be trained in all areas of production so if you like to learn this is the job for you. A positive attitude is a must.

Bakery Manager – FT
Direct oversight of bakery production, cake room, delivery drivers, mail order, York and Roots markets.  Effectively manage the daily production and quality of our baked goods.  Work with managers and supervisors to support retail and café operations.  Create a positive culture with staff consistent with the mission and foundational values of the company. Full time open availability (Mon.-Sun) including very early mornings.  Significant professional baking experience and knowledge.  Scratch bread baking experience is preferred.  Guest service experience preferred.  Culinary degree preferred.  Positive attitude is a must.

Cafe Attendant
Responsibilities include taking Guest orders, preparing food and beverages and keeping the self-serve areas clean and organized. Must have food service experience, be able to multi-task, have excellent customer service, integrity, positive attitude and love working with people. Must have availability to work anytime between 5:30 am and 6:30 pm and Saturdays.

Retail Attendant
Offer a welcoming atmosphere to our guests and ensure guest service standards are consistently met. Needs to be able to work an 8-hour shift between the hours of 5:30 am and 6:30 pm. Previous retail and food service preferred.


Human Resource Manager – FT
Provide leadership to and direct all human resource and people development functions for the company.  Provide strategic vision and direction for recruiting and hiring processes, corporate and operations level training, procedure manuals, benefits communications, managing workplace safety and aligning the work of staff with our brand promise of “Creating Memorable Moments”.  Provide support to ownership and the senior leadership team. Bachelor’s degree in HR or related field and a minimum of five years of HR experience required.  For more information, click here.


Pool Supervisor/Guest Experience Coordinator – PT/FT
The pool supervisor will have responsibility for our pool facilities and staff and other common areas around the property to include vending, the arcade, guest laundry and exercise room.

The Guest Experience Coordinator will oversee numerous guest experiences at Bird-in-Hand and work with a variety of departments to ensure guests have a positive and memorable experience. They will be an ambassador of the Bird-in-Hand properties, will maintain a high level of guest service and create processes to improve service quality. This position is responsible for coordinating special events which enhance the overall guest experience.

Minimum of two years in a customer service role; management or supervisory experience preferred. Available to work some evenings and weekends.

Reservationist– PT/FT
Responsible for answering phones and taking reservations for Bird-in-Hand properties and Stage. Guest service and/or computer and keyboard experience are preferred.

Front Desk Agent – PT/FT
Responsible for checking guests in and out of their rooms, answering any questions guests have, making recommendations for activities and restaurants, answering the phone and directing calls to the right department, taking reservations, maintaining the record of guests that have checked in and out, maintaining the cleanliness and neatness of the front desk area and keeping it organized.

Housekeeper – PT/FT
The job entails cleaning and stocking Guest rooms to ensure the Family Inn’s high standards of cleanliness. You may be asked to clean common areas or assist Housekeeping Supervisor as needed.

Laundry Attendant – PT
PT, some Saturday shifts required

Pool Attendant – PT
The Pool Attendant is responsible for creating and maintaining an atmosphere of safety, cleanliness, and hospitality in our hotel pool areas and common areas. Able to sweep, mop, fold towels, and interact positively with guests and team members. Able to work until 10 pm weeknights and weekends. Some holidays. Nights and weekends a must.


Host/Hostess – FT & PT
To greet our Guests with a smile, escort them to an appropriate seat, and assist them in any way that will enhance their dining experience. Handle all cashiering procedures at the end of their service. No Sundays. Part-time or Full-time, AM or PM.

Kitchen Manager– FT
The kitchen manager will provide leadership and training for all back of house operations to include: kitchen, buffet, short order, banquet prep and banquet kitchen in a manner consistent with the standards and guidelines established. The kitchen manager will maintain all standard operating procedures throughout the Restaurant. This person will also oversee production and quality of food for menu dining, smorgasbord and banquets and spend time working with and assisting staff in all positions. The kitchen manager will create a positive culture with the staff consistent with the mission and foundational values of the Owners.

Short Order Cook– PT
Preparing and plating orders following quality, portion and appearance standards. Morning, mid-day and evening shifts available Tuesday – Saturday. At least 1 year of short order experience preferred.

Prep Cook– PT/FT
Responsible for following recipes for the production and quality of all of the foods served at the Bird-in-Hand Family Restaurant & Smorgasbord.

Server– PT/FT
Must be knowledgeable of all foods served on both menu and smorgasbord. Takes the order from Guests, always looking to suggest items that will serve to enhance their dining experience. Provides excellent service and quality food to every Guest.

Buffet Attendant – PT/FT
Provide and maintain an attractive display of fresh quality foods to our Guests. Always greet Guests with a smile, willing to help with any needs they may have. Must be at least 18 years of age.


Front Desk Innkeeper – PT/FT
FT and PT, flexible schedule, includes evenings, weekends and holidays
The front desk innkeeper is responsible for greeting guests, checking guests in and out of their rooms, answering any questions about Bird-in-Hand, the Village Inn property or the area, making recommendations for activities and restaurants, answering the phone, taking reservations, maintaining the cleanliness of the front desk area and the property and assisting with laundry.

Housekeeper – FT
Housekeeper wanted for daytime hours. This job entails cleaning and stocking guest rooms to ensure the Village Inn’s standards of cleanliness. You may be asked to clean common areas as well. This position is for 4-5 shifts per week and does include Saturday’s and Sunday’s.

Innkeeper Manager – FT
Effectively guide the operations of the Inn in a way that creates a positive culture, provides leadership and training to ensure the highest quality service, and assists with the daily operational functions.  Job qualifications include 3-5 years management experience in the lodging industry, strong people skills. excellent organizational skills and detail oriented, solid software skills.


Front Desk Clerk – PT
Must be a people person, computer literate, and great at multi-tasking. xperience preferred but not necessary. 10-15 hours per week.  Varied shifts

Maintenance Assistant – FT
Looking for a courteous individual who has experience in grounds keeping, preventative maintenance, janitorial maintenance and can trouble shoot electrical and mechanical systems.  Position averages 30-40 hours per week.


Breakfast Attendant – PT
Prepare, clean up and serve our Guests through continental breakfast.  Must be friendly and enjoy interacting with people. Includes holidays and weekends.  Experience preferred but not required.

Front Desk Agent – PT or FT
Responsible for checking guests in and our of their rooms, answering questions, making recommendations for activities and restaurants, answering phone calls and taking reservations. 10-20 hours per week, includes weekends and evenings.



Job Application