Dear Guest:
Thank you for considering the Bird-in-Hand Family Inn as your home while visiting the Lancaster area. If you choose to stay with us, you will find that our staff provides a warm, inviting atmosphere in which you can truly relax and recharge. From the moment you arrive and are greeted with a smile by our Front Desk Team, you’ll find that you are the center of everything we do.
We are very proud of our reputation for cleanliness and exceptional service which brings many of our Guests back to us time and again. In fact, some of our Guests who bring their families here were themselves brought here as children by grandparents many years ago.
At the Family Inn, you’ll find many activities to keep you busy – three pools, mini golf, guided tours, petting zoo, making s’mores in the summertime – but whether you choose any of these or simply sit in the lawn chairs at our front building to watch buggies or balloon launches, you’ll discover an environment in which you are truly cared for.
You can find many lodging establishments in Lancaster County, but you won’t find any that exceed our commitment to you, our Guest. Our mission statement is To Enhance Lives and Provide Comfort. We work hard every day to bring that statement to life.
See you soon,
Tammy Portner-Smith
General Manager