Create a Memorable Guest Experience

It takes a great team to create a memorable Guest experience. If serving others brings you joy, we invite you to become a part of the Bird-in-Hand family. Our team has more than 350 members who are committed to putting our Guests’ needs first. Together, our team members create a friendly, helpful and safe environment, stressing positive interactions with teammates, vendors and, above all, our Guests.

We offer our team members a variety of benefits, including:

  • Health insurance for those who work the required hours per week*
  • Paid vacation after one year of continuous service
  • Leave of absence at the manager’s discretion
  • Paid funeral leave of one to three days at the manager’s discretion
  • Retirement plan incentive after one year of continuous service, age 21 and up
  • Staff discount cards for discounts at the Bird-in-Hand family of companies
  • Staff activities including Staff Appreciation Week and other company events
  • Education and training, including half-day orientation and on-the-job training, plus potential eligibility for full or partial reimbursement of further training/education, if interested
  • Advancement opportunities through internal postings before job opportunities are advertised to the public
  • Potential $400 reward for referring family or friends for job openings at any of the Bird-in-Hand family of companies.

* Highmark Blue Shield creates and publishes the Machine-Readable Files on behalf of Bird-in-Hand Corporation. To link to the Machine-Readable Files, please click here.

JOB OPENINGS-Apply Below

BIRD-IN-HAND ARTISAN VILLAGE

Retail Attendant -PT
We’re looking for a friendly and energetic Artisan Village Retail Attendant to join our team. In this role, you’ll be the face behind our retail space, helping customers find unique products, providing excellent service, and ensuring the shop runs smoothly. If you enjoy engaging with people, sharing product knowledge, and creating a warm shopping experience, this position is perfect for you. This is a part-time position with typically an afternoon shift of 1-5 pm. Other shifts may be available and this position offers a flexible schedule.

BIRD-IN-HAND BAKERY & CAFE

AM Scratch Baker – FT
We are a high volume bakery best known for our pies, breads, whoopie pies, apple fritters and cakes. As a scratch baker you will assist with the mixing, baking and packing of our delicious products for our retail and wholesale outlets. The schedule is mostly Monday-Friday with some weekend hours during our busiest times. Are you a morning person? The shifts start between 3-6am and last between 7-8 hours

Cafe Attendant – FT or PT
A wide range of responsibilities including taking Guest orders, preparing food and beverages and keeping the self-serve and seating areas clean and organized. Attendants offer a welcoming atmosphere to our Guests and ensure the Guest service standards put forth by the Smucker family are consistently met. To succeed in this position, you must have food service experience, be able to multi-task, have excellent customer service, integrity, positive attitude, and love working with people. Must have availability to work anytime between 5:30 am and 6:30 pm and Saturdays. A local candidate is preferred because of the early hours.

BIRD-IN-HAND CORPORATION

Maintenance Technician – FT
We are looking for a proactive and skilled Maintenance Technician to join our team. In this role, you will assist with the property maintenance activities for Bird-in-Hand Family Inn, Village Inn, Amish Country Motel, Bird-in-Hand Restaurant & Bakery and other properties as assigned. You will maintain the standards established by Ownership for our buildings, equipment, and grounds and for the organization and cleanliness of work and storage spaces. You will also work together as a team with all Maintenance Staff to help serve our organization with emergency and 24 hour on-call maintenance, as scheduled.

Office Administrator – PT
This position is responsible for overall corporate administration. Serve as an assistant to the President, Senior Management team, and Corporate Staff for regularly scheduled duties and projects/tasks/ and events as needed. Assist with accounting, marketing, maintenance administration, and Human Resource functions. Assist with management of the real estate properties. Work schedule 3 days per week.

BIRD-IN-HAND FAMILY INN

Front Desk Agent – PT/FT
Motivated, customer-focused individuals that seek to provide an excellent customer experience in a fast-paced environment. Tasks include, but are not limited to, greeting and registering guests, providing prompt and courteous service, administering the guest experience through a variety of computer systems, and serving as the hub for all internal hotel communications. The successful candidate will have attention to detail, strong problem-solving skills, a servant heart, and display a positive attitude in the face of challenges.

Housekeeper– PT
Tasks include, but are not limited to, cleaning and stocking guest rooms, maintaining organized housekeeping closets, interacting and serving guests, and cleaning common areas as assigned, We are seeking individuals with a heart for guests, a desire to provide the highest standards of cleanliness, and a willingness to go above and beyond as a team player. PT can include between 2-5 shifts and up to 25 hours.

BIRD-IN-HAND FAMILY RESTAURANT & SMORGASBORD

Dishwasher 
Responsible to wash and clean all dishes and tableware, and cooking equipment and deliver them to the appropriate areas. Keep the dish room and equipment clean and organized. Must be at least 16 years of age. Must be available for flexible scheduling including Saturdays.

Buffet Attendant
Provide and maintain an attractive display of fresh quality foods for our guests. Always greeting guests with a smile, willing to help out with any needs they may have. Must be at least 16 years of age. Must be reliable and available for flexible scheduling including weekends.

Busperson
Clear and reset tables in our dining room. Maintain cleanliness in all areas of the dining room. Must be at least 15 years of age. Must be available for flexible scheduling including Saturdays.

Front of House Manager
Provide leadership and training for all front of house operations in a manner that is consistent with the standards and guidelines established. The front of house department consists of servers, hosts, cashiers, buspersons and buffet attendants. This position will also provide leadership to the banquet service department, ensuring that we deliver a consistent quality experience for each and every event.  The FOHM will be expected to promote a positive, high service culture with the staff that is consistent with the mission and foundational values of the Owners.

Host/Hostess
Greet our Guests with a smile, escort them to an appropriate seat, and assist them in any way that will enhance their dining experience. Handle cashiering procedures at the end of their service. Must be at least 15 years of age. Must be available for flexible scheduling including weekends.

Kitchen Line Cook
Runs the steamer line in preparation of our food for both menu and buffet. Guest satisfaction revolves around the food appearance, high quality of the food and overall dining experience. Must be available for flexible schedule Monday-Saturday.

Kitchen Prep Cook
Responsible for following the recipes and prep lists for the production and quality of all of all food served. Must be at least 18 years of age.

Server
Must be knowledgeable of all foods served on both menu and smorgasbord. Accurately take orders, always looking to suggest items that will serve to enhance their dining experience. Provide excellent service to all guests. Must be at least 18 years of age. Must be reliable and available for flexible scheduling Monday – Saturday morning.

Short Order Cook
Responsible for the production, food quality, appropriate portion, and appearance of all food being served from the Short Order area. Must be at least 18 years of age. Must be reliable and available for flexible scheduling Monday – Saturday.

BIRD-IN-HAND STAGE

Usher – PT
Our ushers greet and seat theatre guests, assist with the seating of bus groups, assist at our concession stand and possess excellent guest service skills. This part-time position offers a flexible schedule, Tuesdays-Saturdays. Shifts available include 12-3:30 pm or 6-9:30 pm and include approximately one to three shifts per week.

BIRD-IN-HAND VILLAGE INN & SUITES

Front Desk Innkeeper– PT

COUNTRY ACRES CAMPGROUND

Front Desk Clerk – PT
May include evenings and weekends.  Must be a people person, computer literate, and great at multi-tasking.  Experience preferred but not required.

Maintenance Technician
Perform general maintenance work to ensure maintenance quality standards are achieved and maintained at Country Acres Campground and assist with Travelers Rest Motel. Duties include responding to maintenance requests bathhouse repairs, motel room repairs, campsite repairs, sewer system repairs, general grounds clean-up. Perform preventative maintenance tasks on a routine basis. Perform janitorial maintenance tasks as needed. Willing to help our cleaning staff as needed. Participate in on-call maintenance. (will require evening and weekend hours)

TRAVELERS REST MOTEL

Housekeeper – PT
Responsibilities include cleaning Guest rooms, caring for public and outdoor areas of the property and helping transport laundry to and from the supply rooms. 3-5 shifts per week. At least 2 weekends per month required. Shift begins at 8:30 AM. Flexibility on end time is needed.

Laundry Attendant – PT
Approximately 3 shifts per week, Tuesday, Thursday, some Mondays, and every other weekend. Availability for occasional extra shifts helpful. Collecting dirty laundry from rooms with wheeled carts, washing, drying, neatly folding, and putting laundry away in designated areas. Treating stained laundry as needed. Must be able to stand for long periods and lift and carry up to 30 pounds. Working with Housekeeping staff to distribute laundry properly.

Breakfast Attendant – PT
Responsible for engaging with our Guests as they come in for breakfast, and stocking and cleaning the Breakfast area. We are a looking for a warm, friendly individual who delights in service and cleanliness. Breakfast shifts are 5:45 AM to approximately noon. 2-3 shifts per week, every other weekend. Weekend availability is required, occasional weekday availability is helpful.

AN EQUAL OPPORTUNITY EMPLOYER

Job Application